®®
’' (Introduction ...
%.$ !" Caution: Although the QMS magicolor 2 DeskLaser was
%$.;.$ '"3.To cancel all pages currently received by the prin
%111 “Message Window” on page 4-2 “Control Panel Indicators” on page 4-3 “Control Panel Keys” on page 4-4 “Printer
!The control panel, located on the front of the printer, allows you to direct the prin
%.%. ! 8Messages and configuration options can be displayed in six languages. See “Setting the Messag
%.<"!!23.3These keys access frequently used printer f
.%($%. !'4.4453The Menu, Select, Previous, and Next keys are used in printer configur
.%($!/&EnglishGermanFrenchItalianSpanishDutchEnergy saver1 hr2 hrOff1
.%($%. !0..To access the configuration menu, make sure the printer is idle (Idle displays i
Electrical B-5Environmental B-6Physical B-7Print Media ...
.%($!-*Selected displays for 1.5 seconds before the message window again reads Energy saver.
.%($%. !+ !/Status and error messages as well as configuration menus and options can be d
.%($!21The Subnet Mask menu allows you to set the printer’s subnet mask
.%($%. !,The Router menu allows you to set the Internet address of a router. The address is in
.%($!*7 87!9The Ethernet HW Address menu allows you to ov
% 1 1 1 “Additional Media Cassettes” on page 5-3 “Lower Input Feeder” on page 5-3 “Single In-Line Memory Modules” on
The following options are available for your printer. Contact your local vendor for p
%.1# ' ) The standard printer configuration provides a 250-sheet letter/A4 standard
*#='!-.1/!;1 Remove the feeder from the shipping carton, and plac
*#=.1# ''3 Set the printer on top of the input feeder.Be sure to align the printer and input feeder as precisely
’International Notices ... D-4Power Cord D-4Colophon ...
*#='/5 Make sure that the hole in each metal bracket is lined up with the corresponding hol
$".1# '0+64 #3 Single in-line memory modules (or SIMMs) are compact circuit bo
$"'-.. Caution: It's very important to protect th
$".1# '+Typically, most files print with the 8 MB of memory that comes standard on your QMS m
$"'22 Remove the printer’s controller board.Loosen two screws, one on eac
#$"(*.1# '6 Insert the new SIMM into the SIMM connector.a Hold the SIMM at a 45° angle to the controller b
#$.&'3 Access the Run... command: Windows 95/98 From the Start menu choose
#$.&.1# ' 5 From the File menu choose Delete.Select Yes when you’re asked if you’re sure you want to de
#$.&'! !&'()»Note: If you want to update the
#$.&.1# ''14 In the displayed list of printers, select QMS magicolor 2 DeskLaser, and then choose
% 1 1 1 “About the Documentation” on page 1-2 “About This Manual” on page 1-3 “Typographic Conventions” on page 1-5
#$.&'/18 When asked if you would like to print a test page, choose either Yes
%111 “Handling the Printer” on page 6-2 “Maintenance Schedule” on page 6-4 “Cleaning the Printer” on page 6-9 “Cleani
/This chapter describes how to handle and clean the QMS magicolor 2 DeskLaser.Blurred
>$. / If you have a duplex model, always make sure you have opened the duplexer’s rear cover before opening the top
/! +The stated life expectancy of each consumable is based on printing un
/'OPC belt cartridge Every 20,000 pages, or 12 months, whichever comes earlier.UserSee “Cleaning the OPC Belt Ca
//..This item needs preventive maintenance...After... By...Pri
/0,..#$This item needs replacing... After... For More Information...Belt cartridge (with ch
Toner 10,000 pages—black; after 6,000 pages—yellow, magenta, cyan
%$. /+To prevent any potential problems associated with paper dust accumulating inside the printer, y
You received the following documentation with your QMS magicolo
%$./2 1 Turn off and unplug the printer. 2 If you have a duplex model, open the duplexer’s re
%$. /4 Open the printer’s rear cover. »Note: The illustrations for steps 4 through 8 show the printer without the duple
%$./6 Clean the transfer roller.a Remove the transfer roller unit by lifting the lock lever
%$. / e Reinstall the paper discharger in the transfer unit, and then push it down and to the left to lock it in place.8
%$./!*5,»Note: A dry cotton cloth is required for this procedure.
%$. /'4 Using a dry cotton cloth, clean the paper exit rollers. While manually rotating each paper exit roller, cle
%$.//6 Caution: The OPC belt is extremely sensitive to bright
%$. /03 Open the printer’s front cover.Squeeze the latch near the upper-right corner of the cover. Caution: This is nec
%$./-6 Remove the OPC belt cartridge. Caution: Handle the cartridge carefully. The belt is v
%$. /+9 Remove the corona wire cleaning brush from inside the front of the printer.10 Turn the OPC belt cartridge so tha
This manual guides you through the day-to-day operation of your printer and provides troubleshooting
%$./213 Holding the cartridge above the printer, align the guide pins on the cartridge with t
%$. ///It’s necessary to clean the laser lens only when you find vertical white or light-color str
%$./4 Remove the four toner cartridges.5 Open the printer’s top cover.6 Remove the OPC belt
%$. / 14 Reinstall the OPC belt cartridge.15 Rotate the two lock levers to secure the OPC belt cartridge in the printer.
%$./!5If you have a duplex model, you should clean the inside of the dupl
%$. /'4 Clean the duplexer with a dry cotton cloth. 5 Tilt the paper path toward the inside of the printer. Cautio
%$.//6 Clean the registration rollers with a dry cotton cloth.7 Remove the duplexer’s lower r
%$. /09 Reach underneath the printer and clean with a dry cotton cloth.10 Reinsert the duplexer’s lower rear assembly.11
%$./-»Note: Use two hands to open the duplexer’s top cover to avoid twisting its hinge.12 Cle
%$. /+»Note: Even though this is the section about cleaning the duplexer, do not forget to clean the printer’s paper exi
!QMS Customer SupportProvides product sales and support telephone numbers and describes how
%$./ 2*5& WARNING! Turn off the printer, unplug the powe
6#$=17%$6 / (5,( Caution: The fuser unit is an in
6#$=17%$6/ 3 Pull the latch to release the top cover, and then open t
6 Remove the old cleaning roller.7 Lower the new oil bottle into its slot.The tab on
6#$=17%$6/ !9 Close the two lock levers.10 Close the printer’s top cov
6#$1.%7%$ / '(, Caution: The OPC belt is extremely sensitive to bright light an
6#$1.%7%$/ /3 Open the printer’s front cover.Squeeze the latch near the upper-right corn
6#$1.%7%$ / 06 Pull the cartridge straight up and out of the printer, and then discard it.7 Remove the protective s
6#$1.%7%$/ -10 Rotate the two lock levers to secure the OPC belt cartridge in the printe
The ozone filter reduces exhausted ozone gas.1 Remove the ozone filter case on th
"#$#%& 'The following typographic conventions are used in this manual:»Note: Notes
6#$)./!2(% The waste toner pack collects the waste toner
%111 “Preventing Media Jams” on page 7-2 “Understanding the Media Path” on page 7-3 “Understanding Media Jam Status Mes
0This chapter explains how to prevent media jam and then provides detailed informa-tio
$.; 0 7 1/Understanding the printer’s media path will help you locate media jams.
$.0!5Understanding the printer’s media path will help you locate media jam
$;$; 0'7 "#+ When a jam occurs, the message window on the con
6&$;0/1 Remove the media cassette(s).2 Pull out the jammed media.3 Ensure that t
6&$;; 005 If there still is a jam message, open the printer’s top cover. Caution: If you have a duplex model, make sure
6&$;0-8 Remove the jammed media by pulling it from the bottom of the fuser (through the prin
6&$;; 0+51 If you have a duplex model, open the duplexer’s top cover.If not, skip this section.»Note: Use two
6&$;027 If there still is a jam message, remove the duplexer’s lower rear assembly. 8 Remov
6&$;; 011 Tilt the paper path. Caution: Hold the paper path unit by its corners to avoid the unit catching your finge
6&$;014 Remove the jammed media by pulling it toward you. 15 If it didn’t come out easily,
6&$;; 0 Remove jammed media from the output tray by gently pulling it toward you.16 Remove the jammed media b
% 1 1 1 “Status and Service Messages” on page 8-2 “Print Monitor Status Messages” on page 8-14 “Troubleshooting Quick
-This chapter provides information to aid you in resolving printer problems: tables of
&$$ - Check fuser Cleaning rollerThe cleaning roller is either misinstalled or missing, or it is empty and
&$-!Ethernet error An Ethernet error has occurred:101 Hardware address conflict103
&$$ -'Inner jam Media has jammed. Locate and remove the jam. Check the locations described in chapte
% 1 1 1 “Configuring the Windows 95/98 Printer Driver” on page 2-2 “Configuring Windows 95/98 Options
&$-/Need new kernel The kernel can’t be located by the system software.Download th
&$$ -0PrintingPaper mismatchThe media size in the media cassette is different from that chosen in the prin
&$--Replace cleaning RollerThe fuser cleaning roller needs to be replaced.Replace
&$$ -+Replace magenta Toner The magenta toner cartridge is low. Replace the magenta toner cartridge, or co
&$-2Writing flash The system is being written to flash ROM during software downlo
&$$ -...This service message... means...Cal
&$-Call for serviceE6 clean solnd.See the information on page 8-11.Call for serv
&$$ - Call for serviceLL laser powerSee the information on page 8-11.Call for serviceP1 Hardware errCall
.$-! +
.$$ -'
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be t
This chapter explains how to configure the QMS magicolor 2 DeskLaser printer driv-ers
$%-/»Note: When you’re printing remotely via the parallel interface, the range of err
.$.$$ -0 Is the power outlet working? Does the line voltage from the power outlet match the printer’s power require-
.($7--4 Press the Select key again to display the messageSelectedand print the test page.
%..$ -+5 Press the Cancel key to reboot the printer.The message window displaysBootingas the printer restarts and t
1#.-2
1#.$ - Ensure that you’re using the most current version of the application (such as Microsoft Office 97) since Microsof
1#.-5 Ensure that the orange protective cover has been removed from each toner cartridge.6 If the
1#.$ - g Choose Enable bidirectional support for this printer.h Choose OK twice to return to the Printers dialog box, and
1#.-!dIn the QMS magicolor 2 DeskLaser Properties dialog box, choose the Details tab (Windows 95/9
1.%7%$.$ -'3 Check that the correct paper type is used.See appendix B, “Technical Specifications,” for media
%($$)*+',+-.&)$*.& 2 From the File menu choose Properties.The following tabs
#9.-/2 Print a test page.If you still have the problem, try steps 3 through 5 below.3 Reinstall
#9.$ -02 Ensure that you did not mix media types in your media cassette.3 If you are using media that is heavier than 24
.".--*3&#This section discusses several types of print quality p
.".$ -+66664444,,,,
.".- 2,
.".$ - 55554444
.".- &&&&1111&&&&/
.".$ - &&&&4444,,,,
.".- !====...1111 The las
.$&%$ - '+ If you have a problem you can’t resolve, contact your local vendor. Your lo
%($$)*+',+-.&! Details—Allows you to set interface connection details
%111 “Remove Cables and Cassette(s)” on page 9-3 “Remove the Toner Cartridges” on page 9-3 “Remove the OPC B
If you need to relocate or ship your printer after it’s been installed, you must foll
»Note: If you’re returning the printer for service, you don’t need
6 & 1 . % 7 %$+!1 If you have a duplex model, open the duplexer’s rear cover.I
.#=6#$. +'5 Replace the protective sheet around the OPC belt cartridge and the tension release pin on each s
.#=+/1 If you have a duplex model, ensure that the duplexer’s rear cover is open.If not, ski
.#=6#$. +04 Place the oil bottle in an oil-proof container, such as a plastic bag, until you’re ready to reinstal
8 Install the fuser roller shipping restraints.These restraints protect the fuser rolle
.#=6#$. ++b Insert the fuser roller shipping restraints between the fuser rollers (one at each end of the fuser).
%($$)*+',+-.&)$*.& ' Sharing (optional)—Allows you to set up the printe
%$).+2%1 With the printer’s front cover open, remove the was
6&*#=6#$. +(#45»Note: If you have a duplex model, the lower input feeder sho
6&*#=+4 Unscrew the thumbscrews that attach the two brackets (one on each side of
6&*#=6#$. + 7 With the help of another person, pick up the printer by its four corners, lift it from th
6#.+!(1 Ensure that the fuser and fuser cleaner roller are in the printer.2 Wi
6#.6#$. +'4 Pack the DeskLaser for shipment as shown in the illustration.DeskLaser
6#.+/5 If you’re also shipping the power cord and any manuals with the printer, place them in
! 1%%% “Sources of Support” on page A-2 “QMS World-wide Offices” on page A-4
Several sources of help and information are available, depending on the t
You can contact the QMS Customer Response Center (CRC) in four different w
%($$)*+',+-.&/ Quality—Allows you to provide information about halfto
General ContactTelephone 1 (33
)*1((%## ' 'General ContactTelephone (+81)-3 3779-9600Fax (+81)-3 3779-9650 Internet http://ww
)*1((/%&Sweden, Finland, Norway, and DenmarkArenavägen 41, 6th floor121 77 Johan
%111 “Engine and Controller Specifications” on page 1-2 “Print Media” on page 1-7 “PC Cable Pinouts” on p
?$%#(7<+-»Note: A plane is a single pass of
?$%#(#( 7 9"'The stated life expectancy of each consumable is based
?$%#(7!Toner cartridges Black Yellow MagentaCyan10,000 pages per car
Optional memory 32 MB RAM SIMMs»Note: See FAQ 7191
?$%#(7/*Noise level Printing: Less than 55 dB (A)Standby: Less than
.#( 70. DeskLaser Duplex ModelDimensions W: 19.7 in., 500 mmH: 15.3 in., 388 mmD: 19.3 in., 490 mm
%($$)*+',+-.&)$*.& 0 Image Settings—Allows you to provide settings for color
Media sizes (See the chart on page 3-14, “Media Sizes and Imageable Areas”)Media types, and printi
.%%.#( 7+&.$***>?%'This table gives the pinouts for the printer end
.%%.7233 Reserved -34 Reserved -35 Reserved -36 Selectin InNotes to the Table Direction refers to
.%%.#( 7*The following table provides the pinouts for the 10BaseT RJ45 Ethernet interface:Pin NamePinout
6$"7(3EMI FCC (USA)Title 47 CFR Ch. I,Part 15Industry Canada (Canada)ICES-003 Issue 3Int
)"%#( 7 3Various factors can affect a printer’s warranty. Two important ones ar
*...@ It's very important to protect the printer controller board and other printer circuit boards from electr
%)0 1 1 1 “Terminology” on page C-2 “Subnetting” on page C-4 “Internet Routing” on page C-5
%This chapter first provides defines and discusses several TCP/IP concepts, including
$"%.,.%# % 0)An Internet address is a 32-bit address assigned to hosts connected to a TCP/IP network. It consist
!"#$%
$%!50Transmission Control Protocol/Internet Protocol, a suite of communication protocols, allows n
6$%.,.%# %'(Once the Internet address, subnet addresses, and subnet masks are in place, infor-mation can b
6$%/B Sites with some networks and some hosts10 14 bits 16 bits 0xFFFF0000C Sites with many netw
!% 1 1 1 “Manual Notice” on page D-2 “FCC Compliance Statement” on page D-2 “Canadian Users Notice” on page D-3 “Laser Safety
3 /QMS, Inc. reserves the right to make changes to this manual and to the equipment de
%3 Caution: Any modifications or changes to this product not expressly approved in writing by the manufacturer responsible for
3!/!The following power cord requirements are in effect for
"1284, IEEE, cable pinouts B-92-sided (duplex) printingChoosing 2-13, 2-342-sided printing 2-13, 2-34, 3-23About button 2-13, 2-34Accessing
—9Calling for service 8-35Cancel button 2-13, 2-16, 2-20, 2-34, 2-37, 2-41Cancel key 3-25Cancelling a pr
—9Data LEDTroubleshooting 8-17DeskLaser printer status monitor 2-50DocumentationOverview of this manual 1
%($$)*+',+-1#$##)$*.& + Purpose Sets the media size.
—9IndicatorsControl panel 4-3Data 8-19Message 4-3Online 4-3Ready 4-3Inner jam message 7-5, 8-5, 8-19Inst
—9Margins 3-15, 3-18Path 7-3Size and cassette size 3-18Size, choosing 2-9, 2-30Sizes 3-14Source, choosing
—9Paper exit roller 6-5Paper guide 6-5Paper Mismatch message 8-20Paper out lower tray message 8-6Paper o
—9PrintingConfiguration 2-8, 2-29Printing message stays on 8-20Speed B-2Transparencies 3-13Printing messa
—9Toner cartridges B-3Warm-up time B-3Spotting 8-31Status component 2-57Status messageDrum jam 7-5Duplex
—9Jam message 8-19Jams, frequent 8-24Miscellaneous problems 8-16Output problems 8-20Pages, not all print
%($$)*+',+-1#$##2Purpose Sets the input source (cas
%($$)*+',+-1#$##)$*.& !Purpose Allows you to identi
About the Documentation ...1-2About This Manual ...
!"#$%&Purpos
%($$)*+',+-1#$##)$*.& %&!'
!"#$%&'The Qualit
%($$)*+',+-1#$##)$*.& ',."Purpose Selects t
%($$)*+',+-1#$##/%The Cancel button allows you to c
!"The Image Setting
%($$)*+',+-1#$##-/0Purpose Selects color or mono
%($$)*+',+-1#$##)$*.& +%Purpose Allows you to c
%($$)*+',+-1#$##2%The Cancel button allows you to c
%($$)*3!42.&)$*.& #$%&"This s
’Configuring Windows 95/98 Options through the Application ...
%($$)*3!42.&4 From the File menu choose Properties.Five tabs appear in
%($$)*3!42.&)$*.& Ports—Lists the available ports (under Ports), the associa
%($$)*3!42.&! Scheduling—Allows you to configure the printer for availa
%($$)*3!42.&)$*.& ' Sharing—Allows you to share the printer and install a
%($$)*3!42.&/ Security—Allows you to modify the permissions to limit ac
%($$)*3!42.&)$*.& 0!.!»Note: Changes you make here appl
%($$)*3!42.&-3 Choose the Properties button.Three tabs appear in the QMS
! "
%($$)*3!421#$## 2 Purpose Sets the media size.Ch
%($$)*3!421#$##)$*.& Purpose Sets the input source (cassette
Load the Cassette 3-4Using Letterhead and Memo Media 3-5Using Media Other than Plain Paper ...
%($$)*3!421#$## !Purpose Allows you to identify
%($$)*3!421#$##)$*.& "#$$Purpose Co
%($$)*3!421#$## !%&!'(
!"#The Quality tab allows
%($$)*3!421#$## /,."Purpose Selects the style
%($$)*3!421#$##)$*.& 0%The Cancel button allows you to cancel
!"#$%&'(Th
%($$)*3!421#$##)$*.& +/0%Purpose Selects color
%($$)*3!421#$##!2Default The center setting (0%) on each
%($$)*3!421#$##)$*.& !%The Cancel button allows you to cancel
’ Introduction ...4-2Message
$.!'"The QMS magicolor 2 DeskLaser allows printing via two commun
4 In the Network window, choose the Access Control tab.5 Select your access con
$1&.%!!d On the Configuration tab, choose the Add button.e In the Select Netw
$1&.%)$*.& !'If your Windows NT 4.0 printer driver was not configured for shari
$1&.%!/*+123453Use the following instructi
$1&.%)$*.& !06 On the Printer Ports window, select Local Port from the list of avail
$1&.%!-)6123453When you shut down the computer or res
$1&.%)$*.& !+)612+When you shut down the computer or res
$.'2)"'The QMS magicolor 2 DeskLaser
The printer Status Monitor window is shown below.1 Choose the Cancel button to ca
Single In-Line Memory Modules ...5-7Antistatic Protection 5-8How the Comp
$.'2 Choose the Pause button to pause printing. »Note: The button icon cha
$.)$*.& ' 3 In the Printers window, right-click on the QMS magicolor 2 DeskLaser p
$.'!If you choose the Pause Job button, it becomes Resume Job.6 Choose the
$.)$*.& ''b Select AutoClose at End Job to close the Status Monitor at the en
$3*.'/)*'#+"The QMS Network Print M
$3*.)$*.& '0 Status ComponentThis component obtains information from t
$3*.'-3 Double-click the printer icon. Whenever a print job is sent to tha
% 1 1 1 “Loading the Media Cassette” on page 3-2 “Using Media Other than Plain Paper” on page 3-6 “Media Sizes and Imageable
This chapter describes how to refill the media cassette, print on different types of
$%.$ 1 Take a stack of about 250 sheets (½ ream).»Note: Don’t unwrap the paper above the printer as
’! "#Introduction ...7-2Preve
$% !/1 Remove the media cassette from the printer.2 Adjust the media gu
$%.$ '-/4 Load the media. A fill limit mark is provided on the inside left side of
$1..# /)("
$1..#.$ 0Input Cassette Letter/A4Recom-mended LocationUpper input feeder onlyCapaci
$1..# -3 Flex the envelope stack (including the edges) to remove any stiffness. 4
$1..#.$ +-0.11 In the printer driver (Paper tab, Paper Type option
$1..# 21 In the printer driver (Paper tab,
$1..#.$ 3 Load the new media.»Note: If your label stock has a top-of-page, place the top-of-page toward the rea
$1..# -&1 In the printe
$1..#.$ 1 In the printer driver (Paper tab, Paper Type option), select Trans
Jam Message Stays On 8-19Printing Message Stays On 8-20Media/Paper Mismatch Message Stays On 8-20Output Probl
Your printer supports full-color printing on s
»Note: The nonguaranteed print areas are areas on which you can print, but image
$ -Margins are set through your application. Some applications allow you to set custo
Characters and images are created in your laser printer through a process that applies toner
Sometimes, you can increase the life of the toner cartr
6#$%$.$ Keep toner cartridges away from salty air environments and corrosive gases such as aerosols. Keep toner car
6#$%$ 5 Remove the protective cover. Caution: Each toner cartridge has a colored label
.$78#9.$:.$ "/'01"2While the basic
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